Legal

Privacy Policy

Souqnests Private Limited — AUSHLiving.com
Last updated: 3 July 2026

This Privacy Policy explains how Souqnests Private Limited (“we”, “our”, or “the Company”), owner and operator of AUSHLiving.com (“the Website”), collects, uses, stores and protects information obtained from visitors and users of this Website. By using AUSHLiving.com, you agree to the terms described in this Policy.

1. Company Information

Souqnests Private Limited
05, MIDC Industrial Area,
Nashik, Maharashtra – 422002, India
Email: info@souqnests.com

2. Information We Collect

We collect personal information only when you voluntarily provide it to us through forms on our Website. The categories of information we may collect include:

  • Contact form: Full name, email address, phone number, subject and message.
  • Support ticket: Full name, email address, phone number, issue type, product name and description of the issue.
  • Partner application: Full name, email address, phone number, company name, city, state, business type and message.
  • Newsletter subscription: Email address.
  • Usage data: IP address (logged for security and anti-spam purposes), browser type, pages visited and time of visit. This information is not linked to your identity.

We do not collect payment card numbers, national ID numbers, Aadhaar, PAN, or any sensitive personal data.

3. How We Use Your Information

Information collected is used exclusively for the following purposes:

  • To respond to your enquiries, support tickets or partnership applications.
  • To send you newsletters and product updates (only if you have opted in).
  • To improve the functionality and content of the Website.
  • To prevent fraud, abuse and unauthorised access to our systems.
  • To comply with applicable legal obligations.

We do not sell, trade, rent or otherwise transfer your personal information to third parties for marketing purposes.

4. Cookies and Tracking

The Website uses only essential session cookies necessary for security features such as CSRF (Cross-Site Request Forgery) protection on forms. We do not use advertising cookies, behavioural tracking cookies, or third-party analytics scripts (such as Google Analytics) at this time.

You may disable cookies in your browser settings. This may affect the functionality of interactive forms on the Website.

5. Data Storage and Security

Your information is stored on our web-hosting server (Bluehost, USA) in a MySQL database protected by server-level access controls and encrypted at rest. All data is transmitted over HTTPS (SSL/TLS encryption). We implement reasonable technical and organisational safeguards to prevent unauthorised access, disclosure, alteration or destruction of your data.

Despite these measures, no internet transmission is 100% secure. We cannot guarantee absolute security of information transmitted to or from the Website.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Specifically:

  • Contact and support messages: retained for up to 3 years for correspondence reference.
  • Partner applications: retained for up to 2 years.
  • Newsletter subscriptions: retained until you unsubscribe.

7. Third-Party Services

We use the following third-party services in the operation of this Website:

  • Bluehost (Endurance International Group): Web hosting provider. Data is stored on their servers in accordance with their privacy policy.
  • SMTP Mail (mail.souqnests.com): Used to deliver email notifications from form submissions. Email content may pass through this mail server infrastructure.

We do not integrate Facebook Pixel, Google Ads remarketing, or any other advertising tracking on this Website.

8. Your Rights Under the Digital Personal Data Protection Act 2023 (India)

If you are a resident of India, you have the following rights in respect of your personal data we hold:

  • Right of Access: Request a summary of personal data we process about you.
  • Right of Correction: Request correction of inaccurate or incomplete personal data.
  • Right of Erasure: Request deletion of your personal data, subject to our legal retention obligations.
  • Right to Grievance Redressal: Lodge a complaint with us or with the Data Protection Board of India.
  • Right to Withdraw Consent: Withdraw consent to receive newsletters at any time by contacting us.

To exercise any of these rights, write to us at info@souqnests.com with the subject line “Data Privacy Request”. We will respond within 30 days.

9. Children’s Privacy

This Website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will delete it promptly.

10. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Website after changes constitutes acceptance of the revised Policy.

12. Contact Us

For any privacy-related questions or to exercise your rights, please contact our Grievance Officer:

Grievance Officer
Souqnests Private Limited
05, MIDC Industrial Area, Nashik, Maharashtra – 422002
Email: info@souqnests.com