Customer
Support.

You can register your product within 30 days of purchase by visiting our website and filling out the warranty registration form, or by keeping your original purchase invoice. The invoice itself serves as proof of purchase for warranty claims.

Standard delivery takes 5–7 working days within metros and 7–12 working days for other cities. Expedited delivery options may be available depending on your location. You will receive a tracking ID once your order is dispatched.

We accept returns within 7 days of delivery for items in original, unused condition with intact packaging. Custom-ordered or made-to-measure products are non-returnable unless defective. Exchanges are processed within 5–7 business days after we receive the returned product.

Yes, Aush offers professional installation through our certified network of plumbers and interior fitters in major cities. Installation can be scheduled at checkout or booked separately through our support team. Charges vary by product type and city.

Spare parts and accessories for most Aush products are available through our authorised dealers and showrooms. You can also raise a support ticket using the form below, mentioning your product model number, and our team will guide you.

First, ensure the product was installed by a certified plumber following Aush installation guidelines. If the issue persists within the warranty period, raise a support ticket or call us. We will assess whether the fault is covered under warranty and arrange an inspection or replacement.

We welcome trade and distribution partners across India. Please visit our Become a Partner page to fill out an expression of interest form. Our channel team will get in touch within 3–5 business days.